SSL certificates and DCV email for your eCommerce website

If you have an eCommerce website, you probably already have an SSL certificate. An SSL certificate is a bit of code installed on your web server that provides security for online communications. When a web browser contacts your website, the SSL certificate is what enables an encrypted connection.

SSL Vendors have recently taken an additional step in order to increase the security measures that protect against fraud. One of these new security procedures is called Domain Control Validation or DCV email.


This is what you can expect with the new process:


ID will place and order for your SSL Certificate for your domain before your pre-launch review.


The SSL Certificate vendor will send an email to one of the following email addresses, based on your the privacy settings for your domain:

If privacy protection is disabled:
– The email address listed at whois for

If privacy protection is enabled, the email can only be sent to one of these standard email addresses:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

ID cannot receive this email on your behalf or have this sent to a different email address. This is beyond our control based on this protocol.



The email you receive will contain a URL and a code – you will need to click on the link in this email, and then copy and paste the code from the email into the input field on the website as directed.

This is an example of the email you will receive:

DSV email example from Comodo

For reference,  this is an example email sent by Comodo.


Selecting the link in the email will then take you to the Domain Control Validation website, where the code is pasted into the input field:

Comodo SSL certificate

 For reference,  this is an example from Comodo’s website.  



The SSL Vendor will then verify the information you provide, and the SSL certificate is either issued, or queued for further screening.



You can verify the SSL Certificate is issued for your domain by entering “”.


If you have questions about your DCV email, please let us know!

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